Privacy statement

Hi there! Welcome to the privacy policy of BASH. The fact that you clicked on our privacy policy probably means we have something in common: you care about your privacy. We at BASH care about your privacy as well. In fact, it is one of the reasons why we started BASH. For we believe data is not a currency, it should not be sold to the highest bidder. If you use BASH, we will do our best to keep your data safe and solely for the purpose of creating the best BASH experience possible for you. We aim to be a company that you trust with your personal data because you know it is safe with us. That should not come easy of course, so by explaining how we use your personal data in our privacy policy, we hope to start earning some of your trust.

BASH

BASH is part of BASH B.V., located at Leidsegracht 38, 1016CM Amsterdam, and is responsible for the processing of personal data and this privacy policy. This privacy policy explains how our organisation uses the personal data we collect from you when you use BASH.

Who collects your personal data?

BASH collects your personal data. We do not directly share your personal data with third parties outside of data storage facilities, which is further explained under “How do we store the users’ data?“ below.

Why do we collect personal data?

To ensure you have the best experience using our app it is important for us to gather personal data. We only do this on the basis of your consent and when necessary. This is allowed under article 6 of the GDPR.

What data do we collect?

BASH collects the following data to optimally perform its services to the user:

  • To better the BASH experience and for the user to login: telephone number and/or email address;
  • IP address solely for security purposes;
  • Personal data that can be derived from the events that the user creates and/or visits;
  • Personal data that can be derived from users activity. For example, adding friends, following profiles and inviting others;
  • Personal data that the user actively provides, for example by providing a profile picture or your birthday.

How do we collect your data?

Personal data is collected directly from the user. We collect data and process data when the user:

  • Registers with BASH through an email address and/or a telephone number;
  • Personal data that the user provides directly, for example by completing a profile;
  • We collect necessary cookies only for the functioning of our product and analytical cookies to improve the user experience of BASH;
  • The data generated by actions such as adding friends, interacting with events, and general in-app behaviour is called usage data. BASH collects this data to improve our product and create a better experience for the user.

How will we use your data?

BASH collects the above-mentioned data so that we can:

  • Give the user the opportunity to create a profile and start the BASH experience;
  • Inform the user about changes to our services and products;
  • As mentioned, the data we collect is used to provide the best BASH experience possible for the user. This means that the data is used to make sure the BASH functionalities work, for example, the possibility to host and attend events, and to find events that you might be interested in;
  • Targeted advertisement, BASH will provide a service for event providers to advertise their events on the app against payment. To determine who sees which event the algorithm will use the data it has acquired.
  • Disclaimer: the algorithm uses the data in bulk, not on a personal basis. Also, event providers will receive general data on their events but they will not receive personal data on individual users. Such personal data will not be shared with third parties to secure your privacy as stated above.
  • On an individual basis, we contact users to collect qualitative feedback. This however will not be outsourced and all the personal data will therefore not be shared outside of BASH.

How do we store the users’ data?  

To provide the best user experience, BASH has to make use of data storage facilities. The data that is stored on these facilities is used so that the basic functionalities of BASH can work. We store your data in data centres in Europe: Google Cloud Europe, Amplitude’s EU Data Center, and Mixpanel Europe for as long as necessary. Because these data centres are located in Europe, they fall under European Union law. This means that your data is protected under Articles 7 and 8 of the Charter of Fundamental Rights of the European Union, Article 16 of the Treaty on the Functioning of the EU and of course by the GDPR.

What are your data protection rights?

BASH would like to make sure you are fully aware of all your data protection rights. Every user is entitled to the following rights:

  • The right to access: you have the right to request BASH for copies of your personal data;
  • The right to rectification: you have the right to request that BASH correct any information you believe is inaccurate. You also have the right to request BASH to complete information you believe is incomplete;
  • The right to erasure: you have the right to request that BASH erases your personal data, under specific conditions;
  • The right to restriction of processing: you have the right to request that BASH restrict the processing of your personal data, under specific conditions;
  • The right to object to the processing of your data: you have the right to object to BASH processing your personal data, under specific conditions;
  • The right to data portability: you have the right to request that BASH transfers the data that we have collected to another organisation, or directly to you, under specific conditions.

If you want to follow up on one or multiple of these requests, we have a month to respond to you. If you would like to exercise any of these rights, please contact us:

At our email address: info@bash.social
WhatsApp us at: +31 6 53145452

Cookies that BASH uses

A cookie is a small text file that is stored on your device. BASH strictly uses cookies that are necessary for the technical operation of our product and for the users’ ease of use. The cookies BASH collects are for example used to ensure that the website works properly and your preferred settings are saved. BASH also uses cookies to improve the product.  

As stated previously, we only collect cookies that are essential for the functioning of our product and service. This means that BASH uses functional cookies. These cookies are used so that we recognize the user on our website and remember the previously selected preferences. These could include what language the user prefers and the approximate location you are at. BASH also uses analytical cookies. They are used to understand how the user uses BASH and to improve our product and service and thus better the BASH experience. We do not share these analytical cookies with third parties.

The user can decide to not allow the web browser to accept cookies. BASH and its features may not function properly as a result, however. For further information on how to disable cookies or learn more about cookies visit www.allaboutcookies.org.

Privacy policies of other websites

BASH cannot function on its own. We use certain services to ensure that BASH runs smoothly and delivers the best user experience. These services are to the best of our ability chosen to keep your personal data private. Our privacy policy only applies to BASH and its services.

Changes to our privacy policy

We at BASH value your privacy. We aim to be a company that you trust with your personal data because you know it is safe with us. We keep improving our privacy policy and keep it under regular review. Any updates will be placed on this web page. This privacy policy was last updated on 25 September 2023.

How to contact us

We at BASH uphold a high standard when it comes to keeping the personal data safe and strictly for the purpose of improving the BASH experience. We would like the user to help us keep this high standard. So if you have any questions about the privacy policy of BASH, BASH in general, the data we hold on you, or if you would like to exercise one of your data protection rights please do not hesitate to contact us.

At our email address: info@bash.social
WhatsApp us at: +31 6 53145452

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that BASH has not addressed your concern in a satisfactory manner, you may contact the national data protection authority, the Dutch Data Protection Authority. You can do this via the following link: https://autoriteitpersoonsgegevens.nl/nl/zelf-doen/gebruik-uw-privacyrechten/klacht-melden-bij-de-ap